Terms of Service.

1. Eligibility and account security

You must have reached the age of majority where you live and be legally able to enter into a binding agreement to use NexGen or make a purchase. By using the service, you confirm that you meet these requirements.

You are responsible for protecting access to your email account, sign-in codes, private order links, license keys, and any other credentials connected to your NexGen account. Tell NexGen support promptly if you believe someone has accessed your account or order information without permission.

2. Purchases and payments

You must provide accurate account, contact, and payment information. Prices and availability may change before purchase; the final price, selected plan, and any applicable charges are shown before payment is submitted.

Digital purchases are generally final once successfully delivered. When appropriate, NexGen may offer a replacement, product swap, store credit, or refund under the Refund Policy. Nothing in these Terms limits consumer rights that cannot legally be excluded.

3. Digital products and license use

Each digital product or license is supplied under the duration, device, setup, and use conditions stated on its listing or provided with delivery. Review the product details and supported setup before purchasing.

Unless a listing expressly permits it, you may not share, redistribute, resell, duplicate, transfer, publish, or commercially exploit a license key, download, account credential, or other delivery. Piracy, unauthorized redistribution, licensing abuse, or attempts to bypass technical restrictions may result in suspension or termination of the affected license and account.

4. License durations

Durations such as 1 Day, 7 Days, and 30 Days describe the license period for the selected product and plan. The listing or activation instructions explain when that period begins where applicable.

If a product is described as Lifetime, that means the supported lifetime of that specific product or service offering. It does not mean the lifetime of the purchaser or guarantee that the product will operate indefinitely.

5. Third-party services and fulfillment

NexGen operates a digital marketplace and may use approved third parties to provide products, checkout, payment processing, fulfillment, downloads, communications, and support. Only information reasonably required to complete or support the service is shared with those parties.

Third-party availability, product versions, service status, and update schedules can change. An outage or update does not automatically create a right to a refund, but genuine delivery failures, invalid initial deliveries, and other order errors will be reviewed under the Refund Policy and applicable law.

6. Availability and compatibility

Product availability may change, and updates may temporarily interrupt access or fulfillment. NexGen does not promise uninterrupted availability or compatibility beyond the supported setup stated on the relevant listing.

You are responsible for reviewing the product details, requirements, supported setup, and selected plan before paying. Contact support before purchase if a material detail is unclear.

7. Acceptable account conduct

You may not use NexGen to:

• Commit fraud, provide false information, or misuse payments or chargebacks.
• Share licenses, resell products without permission, or abuse licensing and fulfillment systems.
• Harass customers or staff, spam support channels, or submit unlawful or abusive content.
• Attack, disrupt, scrape, probe, reverse engineer, or attempt unauthorized access to NexGen, its accounts, infrastructure, or connected services.

8. Suspension and termination

NexGen may restrict, suspend, or terminate an account, order, license, or access to the service when reasonably necessary to address suspected fraud, abusive chargebacks, license sharing, unauthorized resale, security abuse, unlawful activity, or a material violation of these Terms. Where practical, we may request information or allow the issue to be resolved before taking permanent action.

9. Service disclaimers

NexGen and its digital products are provided subject to the conditions stated on the applicable listing and, to the extent permitted by law, on an “as is” and “as available” basis. Product performance, compatibility, detection status, uptime, and results are not guaranteed unless a specific written commitment appears on the listing.

You remain responsible for how you use a purchase and for following applicable laws, platform rules, and product instructions.

10. Limitation of liability

To the fullest extent permitted by law, NexGen will not be liable for indirect, incidental, special, consequential, or punitive losses, or for lost profits, data, opportunity, or access arising from use of the service. Where liability cannot be excluded, NexGen’s aggregate liability for a claim will not exceed the amount paid for the product giving rise to that claim.

These limitations do not apply where prohibited by law and do not exclude liability or consumer rights that cannot legally be limited or waived.

11. Changes to these Terms

NexGen may update these Terms when the marketplace, legal requirements, or business practices change. The updated date will appear at the top of this page. Changes apply from the posted effective date; material changes may also be communicated through the site or account contact information where appropriate.

12. Contact

Questions, order disputes, and notices about these Terms should be submitted through the NexGen support and ticket system. Include the email used for purchase and the relevant order number, but never post a private order link, password, or full license key in a public channel.